Highlights of Printer Tales Virtual Assistance Membership
Premium Internet security software at no extra charge
Block viruses and spyware, identify unsafe link and search results, plus much more
Software installation AND operating system installation
Get three applications installed and configured on one computer. Get your camera, MP3 player or printer set up
Connect a device to your existing network
Get one streaming media player, gaming console or other device connected to the Internet.
24/7 Assistance from award-winning Printer Tales Experts
Unlimited access to online, remote and phone service from highly skilled Printer Tales professionals.
Your membership covers three devices
One price covers three computing devices and/or tablets.
Thousands of self-help tools
Exclusive access to more than 1,000 online training videos.
Unlimited virus removals
Unlimited computer tune-ups
New computer setup
Tablet/e-reader setup
Software repair
E-mail setup and repair
Device setup
Printer setup and troubleshooting
Services
Help Desk Assistance
Unlimited phone, chat, and email Assistance
Help desk for pop-up questions and minor issues
Device performance and speed tuneups
Software installation and Assistance
Guidance and assistance using software and applications
Automated security - computer virus, malware, spyware detection and removal
Preventative Tune Ups
Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization
Remote Workforce Assistance
Home network and computer security
VPN configuration for secure remote access to company networks
Security and System Monitoring
Network security scans
Systems vulnerability scans
VPN Configuration
Active systems monitoring for hackers
Computer tracking and logging
Darkweb scans for leaked information
Email security scans and web content filtering
Custom network configuration
Firewall configuration and updates
Other Services
Dedicated IT Manager
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Highlights of Printer Tales Business IT virtual Assistance Membership
Ransomware Detection
Workstation & Server Protection
SaaS Protection (SPAM Filtering, Secure Emails, and Backups for Office 365/G-Suite)
Email hosting, sending and receiving
Business or personal email setup and troubleshooting
Business class SD-WAN Firewall
Advanced Backup Verification
Network monitoring and security
Software and operating system Installations and updates
Data backup and disaster recovery
Printer solutions and troubleshooting
Remote IT Helpdesk Support
Slow loading and processing speed improvements
Employee onboarding tech setup and complete tech off boarding
Website issues
Services
Remote IT Helpdesk assistance
24/7 remote assistance for all employees
Unlimited phone, chat, and email Assistance
Technician virtual log-in help
New employee tech set up for desktop, internet, or phone
Software Installations and updates
Business or personal email setup and troubleshooting
Network monitoring and security
Server failures and firewall configurations
Workstation & Server Protection
Computer tracking and logging
Cybersecurity and systems monitoring
VPN configuration
Protection for malware, viruses and ransomware
Email solutions and troubleshooting
Email Solutions (Office 365, G-Suite)
Productivity suites (Office 365, G Suite) support and installation
Email hosting, sending and receiving
Business Email Service – Set up professional office email and integrated productivity tool
SaaS Protection (SPAM Filtering, Secure Emails, and Backups for Office 365/G-Suite)
Business or personal email setup and troubleshooting
Others Services
Printer Setup and troubleshooting
Locating missing or corrupted data files
Dedicated Remote IT Assistance